Explore Effortlessly Terms & Conditions

1. Trips we design and the arrangements we secure on your behalf are covered by EE Program. The program is a charge for our consulting services and is non refundable.

2. Invoice Verification: You are responsible for verifying your invoice is accurate and complete, including: the correct spelling of the names of all travelers (as shown on their passports or other document used for travel), all dates of travel, itineraries, cruise and/or ccommodations, transfer services and sightseeing. Any inaccuracies must be advised to EE within 24 hours of receipt, or Supplier imposed change fees may occur.

3. Independent Bookings & Third-Party Reservations: To ensure the highest level of service, coordination, and support, all travel arrangements must be booked through Explore Effortlessly. Clients who choose to book any component of their trip—such as flights (including those booked with points), hotels, vacation rentals (e.g., Airbnb, VRBO), tours, or activities—outside of our agency do so at their own risk. We are not liable for any issues, delays, changes, or problems that arise from independently booked reservations. Furthermore, we do not have access to or authority over these bookings and cannot provide assistance or support related to them. Explore Effortlessly reserves the right to terminate the client agreement without refund of the planning fee if a client elects to book their travel independently after our services have been engaged.

4. Group Travel Policies: For group trips organized by Explore Effortlessly, all participants must book within the designated room block or specified arrangements provided. Guests who choose to book accommodations outside of the group block will not be permitted to attend any exclusive group events, receive group rates, or access amenities included in the group package. This ensures fair pricing, proper coordination, and a seamless experience for all attendees.

5. Special Needs/Health: Any disability or dietary requirements that may require special assistance or consideration must be advised in advance of booking. When booking your travel, you must be healthy enough to travel. Please understand that airlines and other travel providers have the right to deny any passengers access should they feel that the passenger is not fit for travel. Please note that pregnancy may also disqualify you from travel. Many cruise lines for instance will not accept passengers who have entered their 24th week of pregnancy before or during the cruise. Pregnant women in their first and second trimesters technically need a “fit to travel” note from their physician.

6.Privacy & Confidentiality: We respect and protect your privacy. We do not share your data with any other party, except with Suppliers as needed to secure your reservations. Travel arrangements are kept confidential among those that need to know in working on your itinerary and securing your arrangements. The actual itineraries we plan are deemed our work product and not otherwise confidential. If you need us to avoid discussing arrangements with family or others, please let EE know.

7. Reservations, Deposits & Payments –Travel services are NOT confirmed until written confirmation for services is received, and/or payment or a credit card guarantee is provided to secure them. Use of a credit card requires your Credit Card Authorization. We strongly recommend booking early to secure reservations and using a credit card for your purchase, so that you can exercise your rights under the Fair Credit Billing Act if you do not receive the service, you purchased or need to dispute a charge should a Supplier cease operation. Different deposit and payment requirements may apply to different components of your itinerary and advised to you by your Travel Advisor. If final payment is not received by the due date, Suppliers may cancel your reservations, and cancellation fees may apply.

8. Cancellations & Modifications – Cancellation requests must be sent to EE in writing/e-mail. Airlines and other Suppliers have their own contracts covering their cancellation and change fees, which they may assess and which we will pass on to you. In some cases, Suppliers may not provide a refund. Once travel has commenced, any changes or cancellation is at your expense. Supplier penalties will be advised at time of booking. If you have any questions or penalties are unclear, please contact EE. All cancellations may incur additional penalties. Trip consultation fee is non-refundable. Should you decide you don’t want to book the trip or cancel the trip for whatever reason including a force majeure event as defined in the terms and conditions, you can use EE services for a future trip, however the trip must be booked within 90 days. Outside of the 90-day booking window, an additional trip consultation fee will be charged. If Client pays trip consulting fee but books travel on own, EE is not responsible or liable for anything that was not booked through EE agency.
CANCELLATION FEE – Trips that are cancelled prior to departure for any reason are subject to a cancellation fee of $250 per person or 10% per hotel for hotel-only bookings.
REBOOKING FEE – Should you need to rebook your trip, for whatever reason, you may be subject to a rebooking fee of $150 each time you need to rebook a single trip.

9. Travel Insurance– For your protection, we strongly recommend trip cancellation and travel accident insurance, along with “Cancellation for Any Reason,” (if available), to cover certain risk such as supplier bankruptcy/default, trip interruption, delays, lost luggage, and the inability to travel due to a medical or personal emergency or change of plans. EE makes no binding assurance or promise about the insurance and travel protection payment is always non refundable once purchased. Should you elect to purchase travel insurance, the terms of the policy will dictate whether, and to what extent, coverage for any financial loss may exist under the circumstances. Note: Some countries have been requiring visitors to have travel insurance. Your approval of these terms and conditions constitutes the fact that you have been advised of, and offered, travel insurance and unless purchased, that you have denied this coverage.

10. Proof of Identity – It is solely your responsibility to ensure all documents are accurate, and passports, visas, vaccination, or other entry requirements needed for specific countries are complete and current. The name, date of birth and gender that appears on your identification must match exactly the same data listed on your airline record and, if it is not, may result in denied boarding, undue delay, or missing a flight. For any flights within the U.S., a Real ID or a passport is required as identification.

11 International Travel: For travel anywhere outside of the United States, U.S. citizens must have a passport valid for at least six months beyond the conclusion of your travel. (It is also recommended you have at least three blank pages in your passport while traveling.) International tickets cannot be issued until we receive a scanned copy of the name page of each passenger’s passport. As a precaution, we also recommend international travelers register on the U.S. Dept. of State’s Smart Traveler Enrollment Program. Some countries require both parents’ consent for minors to travel. Some countries may deny entry to persons convicted of a crime (e.g., Mexico) or even a DUI or misdemeanor (e.g., Canada). Non-US citizens should consult their consulate. It is the traveler’s personal responsibility to check current policies of the country/embassy for the destination of chosen travel as well as visit tsa.gov/travel to ensure that travel plans are not disrupted.
Visas: Some destinations also require US citizens to be in possession of a visa. You can refer to CIBT for visa requirements and/or procure one, or to expedite passport services. (Please note some visas can take up to three months to secure.) It is the responsibility of all travelers to know the entry and departure requirements of their destination. EE takes no responsibility for this information or the consequences.

12. Pricing – Unless otherwise noted, all prices quoted by EE are in U.S. dollars, based on tariffs and current rates of exchange. According to industry standards, packaged pricing is not subject to an itemization of costs. If requested, EE will do its best to provide price reakdowns; however, based on their contractual arrangements, Suppliers will often not provide this, in which case we are unable to provide it to you. Clients requesting a trip quote are charged a $50 refundable deposit. After the trip is booked, the client will receive their deposit back as a credit towards the trip. Client must book the travel within 90 days of receiving the quote. If the trip is not booked and should the client request a new quote, an additional $50 quote deposit will be charged. Currency fluctuations may affect the amount charged, and sometimes new taxes, fuel surcharges, or supplier adjustments may affect the final amount due. We will advise any cost difference prior to making payment. If mandated by the Supplier, you hereby authorize your credit card to be used for any such price increase. Once final payment is processed, all prices are guaranteed, with the exception being a government imposed fee or tax.

13. Air Fares – The passenger ticket in use, when issued, shall constitute the sole contract between the airlines and purchaser. Air schedules are subject to change without notice. EE and/or our Suppliers are not responsible for airline cancellations, reschedules or delays. Airline fees may apply if you change or cancel once the ticket is issued. Your Travel Advisor or the carrier can advise specific penalties that apply. Airline tickets must be paid in order to be confirmed. EE’s service charge for airline tickets includes our Flight Assurance Program. Airlines discourage duplicate bookings which may result in the airline cancelling out your reservations. Many flights are operated as code shares (advertised by one airline and operated by another airline’s aircraft.) Your travel advisor will advise if you are on a code share flight at time of booking. Federal law prohibits the carriage of hazardous materials aboard aircraft on your person or in any baggage, checked or unchecked. For further information, please visit: http://www.tsa.gov/traveler-information/prohibited-items and http://www.faa.gov/about/initiatives/hazmat_safety.

14. Accommodations –Pricing for accommodations is always based on double occupancy, unless otherwise advised or requested. Bedding configuration is usually “on request” and not guaranteed, unless otherwise confirmed by your Travel Advisor. Rooms are generally not available for check-in until the afternoon of arrival, and check-out is generally by noon, unless otherwise requested and confirmed. Accommodations are usually confirmed on a guaranteed payment basis. Inquire about cancellation/change fees before you commit. Policies vary.” No shows” may result in being charged one night’s lodging. We do our best to recommend hotels that provide appropriate service within their category, based on your budget and requirements. No one can vouch for every room in every hotel. If you are checked into a room that is not acceptable to you, we encourage you to speak to the front desk or hotel management to request a room change or reach out to the Supplier contact or your Travel Advisor for assistance. We will do everything possible to address the situation. If the only acceptable solution is to upgrade to a higher category or change hotels at a higher cost, the cost difference may be at your expense.

15. Private Transfers – If we have arranged private transfers, pricing and service is based on one standard piece of luggage + one personal carry-on, per person. If you feel you will be traveling with excess or oversize luggage, we can arrange for a larger vehicle.

16. Baggage – Size and weight limitations for luggage vary among airlines, and fees may be imposed by airlines. Travelers can ask their Travel Advisor for guidance, check the airline’s website, or check here. Porterage at hotels may or may not be included on tour. At airports and train stations it is not included unless otherwise secured.

17. Credit Card Usage –Your authorization is a binding agreement for us to charge your account, and you waive any right to a chargeback in the case of cancellation for any cause (excepting fraud), including a force majeure event, and agree to refund policies and procedures as outlined in Supplier’s and/or Agency’s terms and conditions. In the event a Client attempts to chargeback, reverse or recollect a trip payment already made without our authorization, we reserve the right to collect additional costs, fees and expenses associated with such chargeback, reversal or recollection, including, without limitation, attorney fees. In the rare occurrence we are the credit card merchant, our role is to facilitate the sale, collect funds on your behalf, and remit those funds to the Suppliers. If we have paid Suppliers who do not provide the services, your recourse would be against the Suppliers, and you agree not to initiate a chargeback against EE.

18. Our Responsibility – EE acts solely as your agent in securing arrangements you have requested for any airline, hotel, tour operator, cruise line, or any other service provider named in your itinerary or confirmation and is not the source or Supplier of such services. The partial or full payment for a reservation shall constitute consent to the use of those Suppliers and agreement to neither hold EE, its agents, employees and affiliates, liable for any injury, damage or loss on account of any conditions, actions or omissions that are beyond its reasonable control, or any acts of God, unsafe conditions, terrorism, health hazards including pandemics, illness, weather hazards, or the suitability of a disabled person of any portion of the trip. For information related to such dangers refer to the State Department travel website and/or the Center for Disease Control website. We are not responsible for the acts or omissions of Suppliers, or their failure to adhere to their own schedules, provide services or refunds, financial default, force majeure, or failure to honor future trip credits. We are neither responsible for monies not in our possession nor have special knowledge regarding the financial condition of Suppliers.

19. Travel Disruption Waiver: You also acknowledge that for this reason, and other reasons not reasonably foreseeable at this time, travel plans may be interrupted or cancelled by the Supplier that is providing them, a government entity or other third party over which EE has no control.